PSM Support Desk

Getting Started & General FAQ 9

• What Is Photo Solutions Market?
• Do I need to setup an account before I can place an order?
• Where do I go to get my downloads?
• How many times can I download a product I have purchased?
• How do I access my previous purchases from the old Photo Solutions Market website?

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Ordering Issues & FAQ 7

• Where do I put in the coupon code that I have?
• Can I order a DVD or are the items on PSM only digital downloads?
• How do I access my previous purchases from the old PhotoSolutionsMarket.com website?
• I have lost my password and/or can't log in.
• Email Links Not Working - Can't Download

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Downloading Files 2

• I get a "Network Error" when downloading files from Photo Solutions Market Website
• Where do I get my download links?

Sports Solutions Template Issues & General FAQ 9

• When I open my sports template it says that there are fonts that are missing. What do I do?
• My template will not open in photoshop....it gives me an error.
• Why am I getting an error when I try to extract my file from the ZIP download file?
• I did not get a PSD template file in my download. I only got a TIF file...why?
• The TIFF photoshop template does not open in Photoshop when I click on it to open it.

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Studio Solutions Template FAQ 3

• My product made by Graphic Authority did not come with any fonts. How do I get them?
• Do the Graphic Authority (Studio Solutions) templates work with Adobe Elements?
• Can I customize the templates?

Startup Tutorials & Photoshop Tips 8

• Changing Colors Using Adjustment Layers
• Creating Shadows & Reflections for Groups or teams in Photoshop
• Startup Instructions for Spotlight Photographics Templates
• Using a Panoramic template to create a unique memory mate panoramic!
• Converting Drop In Posters to work inside of Darkroom Software

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Misc Template Tutorials & Reviews 14

• Quantum Series Collection Tutorial & Review
• Film Strip Series Template Tutorial
• Groundbreaker Soccer Template Tutorial
• GroundBreaker Series - Template Tutorial & Review
• Pennant Series Template Tutorial & Review

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Cinema Series Tutorials 7

• Cinema Series - Downtown Template Tutorial
• Cinema Series - Fire Sky Tutorial Video
• Cinema Series - Glass Shift Template
• Cinema Series - Grid Line Poster Tutorial
• Cinema Series - Monster Within Template Tutorial

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MVP Series Tutorials 2

• MVP Series - Soccer Templates Tutorial & Review
• MVP Series - Banner Template Tutorial & Review

Memory Mate Series Tutorials 4

• Memory Mate Series Volume 1 Tutorial & Review
• Memory Mate Series Volume 2 Tutorial & Review
• Memory Mate Series Volume 5 Tutorial & Review
• Memory Mate Series Volume 7 Tutorial & Review

Stadium Series Tutorials 4

• Stadium Series - Football Night Game Banner Tutorial
• Stadium Series - Tunnel Night Game Panoramic Template Tutorial
• Stadium Series - Tunnel Night Game Banner Template Tutorial
• Stadium Series - Baseball Night Game Panoramic Template Tutorial

Sportswear Tutorials 2

• Sportswear Series - Volume 4 Collection Template Tutorial & Review
• Sportswear Series - Cheer Spirit Template Tutorial

Player Banner Tutorials 2

• Player Banner Series - Volume 4 Collection Template Tutorial & Review
• Player Banner Series - Equalizer Template Tutorial

Ultimate Marketing Collection Tutorials 2

• Ultimate Marketing Collection - Book Mock-up Tutorial Video
• Ultimate Marketing Collection - Setup Mock-up Templates Tutorial Video

Heroes Series Tutorials & Reviews 1

• Heroes Series Template Review & Tutorial For Volume 1 and 2

T&I Collection Tutorials 2

• Quantum Series T&I Collection Tutorial
• Converting TI Templates to be used in other programs or software by cutting out the image mask.

General Artwork Workflow 4

• How To Size Your Graphics for Submission
• How To Size Your Graphics for Submission
• How To Size Your Graphics for Submission
• How to Convert the PSM Tent Templates to fit the HYPE Tents

General Questions 2

• Turnaround Time
• Templates For Artwork