PSM Support Desk

Getting Started & General FAQ 9

• What Is Photo Solutions Market?
• Do I need to setup an account before I can place an order?
• Where do I go to get my downloads?
• How many times can I download a product I have purchased?
• How do I access my previous purchases from the old Photo Solutions Market website?

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Ordering Issues & FAQ 7

• Where do I put in the coupon code that I have?
• Can I order a DVD or are the items on PSM only digital downloads?
• How do I access my previous purchases from the old PhotoSolutionsMarket.com website?
• I have lost my password and/or can't log in.
• Email Links Not Working - Can't Download

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Downloading Files 2

• I get a "Network Error" when downloading files from Photo Solutions Market Website
• Where do I get my download links?

Sports Solutions Template Issues & General FAQ 9

• When I open my sports template it says that there are fonts that are missing. What do I do?
• My template will not open in photoshop....it gives me an error.
• Why am I getting an error when I try to extract my file from the ZIP download file?
• I did not get a PSD template file in my download. I only got a TIF file...why?
• The TIFF photoshop template does not open in Photoshop when I click on it to open it.

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Studio Solutions Template FAQ 3

• My product made by Graphic Authority did not come with any fonts. How do I get them?
• Do the Graphic Authority (Studio Solutions) templates work with Adobe Elements?
• Can I customize the templates?