Ordering Issues & FAQ

If you have questions about ordering this is the place to find your answer!

Where do I put in the coupon code that I have?
You will put in any coupon codes on the final checkout page (Not in the shopping cart) Please note that if you are using rewards points at check out y...
Mon, 1 Apr, 2019 at 3:05 PM
Can I order a DVD or are the items on PSM only digital downloads?
We no longer support DVD purchases.  All items on PSMGraphix.com are only available as digital downloads.
Mon, 1 Apr, 2019 at 3:05 PM
How do I access my previous purchases from the old PhotoSolutionsMarket.com website?
You can access any of your previous purchases at any time, and from any computer, by logging in to your account at www.psmclassic.com. Use your old email ...
Mon, 1 Apr, 2019 at 3:06 PM
I have lost my password and/or can't log in.
 Our website has a feature at the login screen that will send a new, automated password to your email address.  You have to make sure that you enter the ema...
Thu, 21 Apr, 2016 at 5:24 PM
Email Links Not Working - Can't Download
If you are clicking on your email links and they are not taking you to your account to download your items then follow these steps: 1. Ignore the email ...
Mon, 1 Apr, 2019 at 3:07 PM
I never got an email confirmation with my download links
If you never got an email with download links don't worry!  You do not need the email confirmation to download your items. When you checkout and co...
Mon, 1 Apr, 2019 at 3:09 PM
I have not received my order email with my download links.
When you checkout on the website you don't need to wait for the order email to come in.   This email does not contain direct links to download your ite...
Tue, 11 Dec, 2018 at 5:17 PM